Privacy Policy

Introduction

At The Pantry@Mont Kiara, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us in any way.

Information We Collect

  1. Personal Information:
    • We may collect personal information such as your name, email address, phone number, delivery address, payment information, and order details when you place an order or create an account with us.
  1. Usage Data:
    • We collect information on how you interact with our website, including IP addresses, browser type, pages visited, and the time and date of your visit. This helps us improve our services and enhance your experience.
  1. Cookies:
    • Our website uses cookies to personalize your experience, remember your preferences, and track usage patterns. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  1. Order Processing:
    • We use your personal information to process and deliver your orders, communicate with you about your order status, and provide customer support.
  1. Improving Services:
    • We use usage data and cookies to analyze website performance, identify trends, and enhance our services.
  1. Marketing and Promotions:
    • With your consent, we may send you promotional emails, special offers, and updates about our products and services. You can opt-out of these communications at any time.
  1. Legal Obligations:
    • We may use your information to comply with legal requirements, enforce our terms and conditions, and protect our rights and the safety of our users.

Sharing Your Information

  1. Service Providers:
    • We may share your information with third-party service providers who assist us with payment processing, delivery services, marketing, and other business operations. These providers are obligated to protect your information and use it only for the services they provide to us.
  1. Legal Requirements:
    • We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  1. Business Transfers:
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.